Customer Support
855-654-8273
support@guardnetsolution.com
If you are not a client, but would like to contact us, please use our contact page and we will reply to your inquiry within one business day.
connect with Helpdesk please use one of the following
1. GuardNet Client Portal
This is probably the most effective way of creating tickets and follow up on the tickets. You can access the portal by logging into https://guardnet.myportallogin.com/
Please note that you must activate your account before you can login and access your account. Instructions on how to activate the portal account are available and have been delivered to the management team.
2. Via E-mail
Each time you send an email to help@guardnetsolution.com, a ticket will be created for you automatically and a technician will respond to your ticket accordingly. Please reply to the response you are getting from us, so your notes are added to the same ticket automatically. Once your ticket is created, you can see the status and history of your ticket in the Client Portal.
3. Via Phone
You can call our helpdesk during business hours from 8:00 AM to 6:00 PM Monday through Friday by calling +1(408) 766-0025, +1(855) 654-8273 or your account manager cell number 24/7 if there is an absolute emergency.
Service Tickets
Dashboard
Technicians to check the status of the tickets and communicate with clients
